Subject: RE: WWD Return / Order number - 8214065786
From: ecom cskuwait <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: Babyshop Whkwt2 <[email-masked]>, seeta.seeta <[email-masked]>, Midhun Madhu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 16 Jan 2021 12:23:36 +0000

Dear Madam,
@Jessie Caparas<mailto:[email-masked]>
We have delivered  on dated 26/11/2021 to customer  only Delta canton Toddler bed, mattress we have not been delivered.

INVOICE_NO
SCHEDULE_DATE
SCHEDULE_STATUS
LAST_REMARK
INVOICE_DATE
CUSTOMER_NAME
CUSTOMER_MOB
CUSTOMER_SUBZONE
CUSTOMER_AREA
ITEM_NO
ITEM_DESC
8214065786
26-Nov-2020
CLOSE
Fulfilled
13-Nov-2020
Rola Wael Hasaneya
97798872
Hawally
Jabriya
161979714
Delta Canton Toddler Bed

Note: Cover belongs to bagli mattress and inside mattress is different.

Thanks & Regards,

Siva Prasad

From: Jessie Caparas <[email-masked]>
Sent: 15 January 2021 12:00
To: Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>; ecom cskuwait <[email-masked]>
Cc: Babyshop Whkwt2 <[email-masked]>; seeta.seeta <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: WWD Return / Order number - 8214065786
Importance: High

@ecom cskuwait<mailto:[email-masked]>

Siva, this is extremely urgent.

What’s the update on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 14, 2021 5:11 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD Return / Order number - 8214065786

External email sender, please take precaution.
Hi Sachin,

Hope you are doing well.

Please assist in getting an update on the below, not receiving response from the concerned team regarding arranging the collection with the customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "babyshop whkwt2" <[email-masked]<mailto:[email-masked]>>
Cc: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 8, 2021 8:23:03 PM
Subject: Re: WWD Return / Order number - 8214065786

Hi Team,

Please advise on the below if collection has been arranged with the customer.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "babyshop whkwt2" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 10:05:38 AM
Subject: RE: WWD Return / Order number - 8214065786

Dear sir,
Please do need full WWD Order

Thanks & Regards,

Siva Prasad

From: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Sent: 06 January 2021 16:39
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Subject: FW: WWD Return / Order number - 8214065786

________________________________
From: Seeta Seeta
Sent: Wednesday, January 6, 2021 4:38:30 PM (UTC+03:00) Kuwait, Riyadh
To: Midhun Madhu; ecom cpkuwait
Cc: Fauzan Musalman; Apoorv Joshi; Shakeeb Arsalan; AKASH YADAV; Escalations Dxbteam; Jessie Caparas; Malik Ismail; Mohd Imran; Akshay Berry
Subject: Re: WWD Return / Order number - 8214065786

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "AKASH YADAV" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 15:09:07
Subject: WWD Return / Order number - 8214065786

Hi Team,

Order Date : Nov 13, 2020
Order ID:8214065786
Item ID:161979714
​
Issue Description:

Customer order the Delta Canton Toddler Bed. As per description suitable mattress for this bed would be of size 140×70 cm. Customer bought the mattress of same size but is is not fit on bed. Image has been provided by the customer.
​
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Thanks and Regards
Akash Yadav

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com