Subject: Fwd: Refund Processed but customer still not received
From: MOHAMMED FAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Ahmad، Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 16 Jan 2021 04:32:05 -0700 (MST)

Hi Team, 
Please find the attached with bank staement. 

Regards 
Fahim 

من: "Seeta Seeta" <[email-masked]> 
To: "MOHAMMED FAHIM" <[email-masked]> 
نسخة كربونية: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad، Musalman" <[email-masked]> 
المُرسل: الأربعاء 6 يناير، 2021 7:09:21 م 
الموضوع: Re: Refund Processed but customer still not received 

Hi Fahim, 

Please ask the customer to share the bank statement. 

Thanks & Regards, 
Seeta Kunwar 

From: "MOHAMMED FAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 16:57:24 
Subject: Refund Processed but customer still not received 

Hi Team, 

Problem Statement: Refund Processed but customer still not received 

Order Date : Nov 18, 2020 

Order ID: 6244061662 

RMA: 1000198533 

Assistance Required: Resolve the issue . 

Issue Description: As per the hybris we have processed the refund amount SAR 412.00 successfully on 11/21/20 9:22 PM but the customer claiming he did not received and shared the bank statements. 

Regards, 
Fahim