Subject: RE: Late Collection // 9612164472 // RP110720000238
From: Mohd Imran <[email-masked]>
To: Dipesh Regmi <[email-masked]>, Vaibhav Ohri <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Shivani Rani <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AKASH YADAV <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 16 Jan 2021 10:52:32 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>,

Any update on this?

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 14, 2021 6:27 PM
To: Jessie Caparas <[email-masked]>
Cc: Dipesh Regmi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Vaibhav Ohri <[email-masked]>; seeta.seeta <[email-masked]>; Shivani Rani <[email-masked]>; Shakeeb Arsalan <[email-masked]>; AKASH YADAV <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection // 9612164472 // RP110720000238

External email sender, please take precaution.
Hi Jessie,

Please assist in getting an update on the below case. Not receiving any update from LMG, marked this for reattempt on portal already.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "AKASH YADAV" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 9:22:34 AM
Subject: Late Collection  // 9612164472  // RP110720000238

Hi Team,

With reference to order #9612164472
Tracking ID: RP110720000238
The return request was created on 11/7/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "AKASH YADAV" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 8:47:52 PM
Subject: Late Collection  // 9612164472  // RP110720000238

Hi Team,

Ticket Number: 1805850

Problem Statement: Late Collection

Order Date :Nov 5, 2020
Order ID: 9612164472
Tracking ID: RP110720000238
​
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 11/7/20 and till now the item has not collected from the customer.

We have already escalated this case to concerned team but did not get any response from their end.

Kindly check an arrange the collection on priority basis.

Thank you for your help!

Regards,
Shivani

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