Subject: RE: WWD DAMAGED ITEM//6227440977
From: EcomRDC babyshop5 <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 16 Jan 2021 07:46:15 +0000

Dear Team,

The subject order damage item parts replace done.

Thanks & regards,
Akram Shaik

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Thursday, January 14, 2021 12:48 PM
To: Escalations Dxbteam
Cc: sujeewa hurbert; seeta.seeta; EcomRDC babyshop5; Fauzan Ahmad, Musalman; Shakeeb Arsalan; MOHAMMED MURSHED; Jessie Caparas; Mohd Imran; Malik Ismail
Subject: Re: WWD DAMAGED ITEM//6227440977

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "sujeewa hurbert" <[email-masked]<mailto:[email-masked]>>, "ecomrdc babyshop5" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 11, 2021 4:31:31 PM
Subject: Re: WWD DAMAGED ITEM//6227440977

Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 22 December, 2020 03:55:51
Subject: WWD DAMAGED ITEM

Ticket No:1891112

Problem Statement:  WWD DAMAGED ITEM
Order Date :Sep 25, 2020
Order ID:6227440977
Tracking ID:14868236227440977
Item ID:161397077
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that she received the item on 10/5/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item.
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
​M.Murshed

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