Subject: Refund approval -6241312042
From: Mohammad Musaed <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 15 Jan 2021 23:48:06 -0700 (MST)

Hi Team, 

Problem Statement: Inquiry about a missing box we have escalated to store many times no action 

Amount is :SAR249.60 
Order Date : Nov 11, 2020 

Order ID: 6241312042 
Tracking ID: 624131204222999991 
Store : Max 60255 
Assistance Required: Need Approval 

Issue Description: The customer order was prepared in two consignment one of them 100145077 has been collected by the customer and about other one the store team refused that it's not available at store, however the both consignment status is showing pickup compete, so kindly assist us this case ASAP. 

Regards,