Subject: Refund Not Processed #6252031121
From: MAZIM IBRAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 15 Jan 2021 12:41:20 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order ID: 6252031121 
Tracking ID: NA 
RMA: 1000311806 
Assistance Required: Need refund for customer. 
Issue Description: As the hybris the refund has been processed on 12/8/20 but customer claiming that he did not received the amount. 

Attached bank statement. 

Regards, 
Mazin Bassi