Subject: Re: Re: collection reference #6250411237
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 18:21:51 +0000

Dear Apoorv,     As per your concern, the collection reference number for the AWB- 46399581653 is shared below:     {"status":200,"reference_id":"1000415884","timestamp":1609945443901,"execution_time":2241,"items_track_details":[{"tracking_number":"46399581653","label_url":"","carrier_code":"ARAMEX","order_number":"1000415884"}],"info":{"originEntity":null,"productGroup":null,"ID":"A06B4AA","GUID":"b09d7e7c-2b52-446c-b8c9-5909421bb2e6"}}       As of now, we are proceeding with the ticket # 192488 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f0de8daae1a90eb45dec55fed3aca29b3d92b95b2d5099ee4f18a8b2a6269b10 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.      Thanks and Regards,       Aseem Mathews   Technical Engineer | FarEye   Call: +91 70-6595-6595|| www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Fri, 15 Jan at  9:55 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 

 Thanks for contacting FarEye, 
   
 We would like to let you know that we are looking into your concern regarding collection reference id,will get back to you with an update soon. 

   

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f0de8daae1a90eb45dec55fed3aca29b3d92b95b2d5099ee4f18a8b2a6269b10 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

               
 
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 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 
                           
                            On
                            Fri, 15 Jan at  9:32 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference for the below case. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "Samer Salmeh" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Friday, January 15, 2021 9:05:53 PM Subject: collection reference #6250411237 

  
 Hi Team, 
  Please provide the alphanumeric collection reference of the following AWB : 46399581653 
 order ID : 6250411237 
  Rgerad. 
 Samer