Subject: Late Collection ( no response from 3rd party) 7423749986
From: Fatma Maher <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 15 Jan 2021 06:25:05 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection ( no response from 3rd party) 
Order Date : Dec 22, 2020 
Order ID: 7423749986 
Return Tracking ID: RP0102210001954 
Assistance Required: Need urgent Collection 

Issue Description: Customer raised a return request on 1/2/21 and the collection is pending since then. I escalated to the courier team but they are not responding. Kindly check and assist. 

Regards, 
Fatma