Subject: Re: Shukran Issue - 1845588
From: Apoorv Joshi <[email-masked]>
To: thiyagarajan arumugam <[email-masked]>
Cc: Shukran Happiness <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Fri, 15 Jan 2021 03:39:55 -0700 (MST)

Hi Thiyagu, 

Card number is 1800000093682607 

Thank you for your help! 

Regards, 
Apoorv 

From: "thiyagarajan arumugam" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shukran Happiness" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Thursday, January 14, 2021 8:33:23 PM 
Subject: RE: Shukran Issue - 1845588 

[ mailto:[email-masked] | @Apoorv Joshi ] – Can you share card number? 

-Thiyagu 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, January 14, 2021 7:02 PM 
To: Thiyagarajan Arumugam <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Shukran Issue - 1845588 

External email sender, please take precaution. 

Hi Thiyagu, 

With reference to the order number: 9618233401 

Customer's order was On Validation Cancellation however customer used the Shukran points - 296, which has not been credited back in customer's account. 

Kindly look into this and do the needful. 

Thank you for your help! 

Regards, 

Apoorv 
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