Subject: RE: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6241259183
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 15 Jan 2021 09:32:22 +0000

@Apoorv Joshi<mailto:[email-masked]>

Raised to tech INC0955165

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 15, 2021 12:20 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6241259183

External email sender, please take precaution.
Hi Jessie,

Please assist in getting the following item cancelled: 154183980_LS_MX , for the following order: 6241259183

Partial cancellation is getting failed.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 22, 2020 1:19:14 PM
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6241259183

Hi Team,

Problem Statement: Late Shipping /PARTIAL ORDER SHIPPED
Order Date : Nov 11, 2020
Order ID: 6241259183
Tracking ID: NA

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 11, 2020 and till now she has not received the rest of the order. As per the hybris the items (154183980_LS_MX - - Max Factor Face Finity All Day Flawless 3 In 1 Foundation) has not been shipped.
Customer is chasing us for the rest of his order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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