Subject: Ticket Received - Collection reference #6218798736
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 08:57:34 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/d8cad2aef5d530ccf9770e8579ac717de97f116066d70ead2f9f0ca901f280d9  
  Thank you for your patience.  Sincerely, FarEye Team