Subject: Refund Not Processed #Refund Not Processed
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 15 Jan 2021 00:54:28 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Dec 16, 2020 
Order ID: 9622413509 
Child Ticket: 1983944 
Return Tracking ID: 46048259084 
RMA: 1000408287 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and we have checked with the tracking number that the items have been delivered to the warehouse on 10/01/2021 but according to the hybris the refund has been not processed yet, 

Regards, 
Samer