Subject: Re: Re: Reference id 46402074703 ( 6249134297 )
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 07:44:21 +0000

Dear Apoorv,     As per your concern, collection reference for shared AWB is A159304.  ​   As of now, we are proceeding with the ticket # 192340 closure. For any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.     After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.        Please provide your valuable feedback.         An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.            You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/84a2b7e4b136c79cb5e27a1fb3c853a4141c81b0eb11141f9cd92747435d7afc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Anjali Jha Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Fri, 15 Jan at  1:05 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference on the below case. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "JUHI GOEL" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Friday, January 15, 2021 12:44:09 PM Subject: Reference id 46402074703 ( 6249134297 ) 

  
 Please take a look at ticket #1923518 
  Hi Team,  
  Order Number : 6249134297 
  Kindly provide Reference id for AWB 46402074703. 
  Regards, 
 ​Juhi