Subject: Re: Re: Need collection reference #6257762271
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Jan 2021 06:16:52 +0000

Dear Apoorv,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1cb6a1c7eb3944a7b0574325b923edb4dfee69261aa7a51f806afc692a38cb43 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Anjali Jha Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Thu, 14 Jan at 10:02 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 We would like to inform you that we are getting error response for the shared AWB number "46401731806  "  Below is the response :  Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup  Due to this response collection, the collection reference number is not generated for the shared AWB.  This needs to be checked with the Aramex team.  Let us know for further assistance.  Thanks for your kind cooperation. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1cb6a1c7eb3944a7b0574325b923edb4dfee69261aa7a51f806afc692a38cb43 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Thu, 14 Jan at  8:13 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greeting from FarEye! We have received your concern regarding collection reference. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1cb6a1c7eb3944a7b0574325b923edb4dfee69261aa7a51f806afc692a38cb43 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Thu, 14 Jan at  7:35 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference for the below details: 
 
 AWB: ​46401731806 
 Order id: ​6257762271 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
 
From: "saeedurrahman choudhary" <[email-masked]> To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Thursday, January 14, 2021 6:28:06 PM Subject: Need collection reference #6257762271 

  
 Hi Team, 
  Please provide the alphanumeric collection reference for the following AWB.  
  Ticket no : #1970441 
 AWB: ​46401731806 
 Order id: ​6257762271 
  Thanks & Regards, 
 Saeedurrahman