Subject: NEED POC
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 14 Jan 2021 15:26:18 -0700 (MST)

Hi Team, 

Order number : 9619711592 
Ticket number : 1974982 

Issue description : According to hybris order was picked up by the customer on 06/01/2021. But customer is claiming that she has not picked up the order and asking for refund. I have also escalated for POC to store but no response. Kindly look into the matter and assist. 

Regards, 
Humayun.