Subject: Re: Homecentre WWD Damaged item received // 8218124627
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 14 Jan 2021 14:42:49 -0700 (MST)

Hi Team, 

Any update ? 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, December 30, 2020 2:59:23 PM 
Subject: Homecentre WWD Damaged item received // 8218124627 

Hi Team, 

Problem Statesmen: Home centre WWD Damaged item received 

Order Date : Nov 27, 2020 
Order ID: 8218124627 
Tracking ID: 15351338218124627 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 12/12/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque