Subject: WWD Homecentre damaged item // 8223954191
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 14 Jan 2021 12:33:01 -0700 (MST)

Hi Team, 

Problem Statement: WWD Homecentre damaged item 

Order Date : 23/12/2020 

Order ID: 8223954191 
Tracking ID: 15500628223954191 
Assistance Required: Damaged Item Recieved 

Issue Description: Customer emailed us informing that she received the item on 31/12/2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 
162752298 - - Jamie Single Bed with Drawer Storage - 120x200 cm KWD 158.00 qty 2 

Regards, 
Shafeeque