Subject: Fwd: Refund not processed - 9615371270
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 14 Jan 2021 11:09:21 -0700 (MST)

Hi team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 12 January, 2021 04:51:25 
Subject: Fwd: Refund not processed - 9615371270 

Hi team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 6 January, 2021 05:20:43 
Subject: Fwd: Refund not processed - 9615371270 

Hi Team, 

Any Update? 

Regards, 
Nikhil. 

From: "Eugene Ocoy" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Deepak Damodaran" <[email-masked]> 
Sent: Saturday, 2 January, 2021 18:55:59 
Subject: RE: Refund not processed - 9615371270 

Hi Akshay, 

Pls check with the IT. 

In Reading Jagmohan, pls check and help us resolve. 

Thanks & Regards, 

Eugene Ocoy 

E-COM CONLOC 
Landmark Group, Jebel Ali Industrial Area 1, 
Dubai, United Arab Emirates P.O. Box 24570 
Tel:+971 4 809 4861 Mob:+971 506983147 

Email: [email-masked] 

Shop online at: http:\\www.landmarkshops.com\shoemart 

From: Akshay Berry <[email-masked]> 
Sent: Saturday, January 02, 2021 5:10 PM 
To: Eugene Ocoy <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]> 
Subject: RE: Refund not processed - 9615371270 

The refund still not reflecting in Hybris. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Eugene Ocoy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 2, 2021 4:51 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Jagmohan Urmaliya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Deepak Damodaran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund not processed - 9615371270 

Hi Akshay, 

I believed this already resolved , the awb status now is closed. 

	

RETURN_ORDER 	

SALES_ORDER_NO 	

STATUS 	

COURIER_PARTNER 	

AWB_NO 	

ITEM_ID 	

CONCEPT_NAME 	

RETURN_QTY 	

RECEIVED_QTY 

1000190641 	

9615371270 	

CLOSED 	

ARA 	

46043443784 	

161675189 	

Splash 	

1 	

1 

Thanks & Regards, 

Eugene Ocoy 

E-COM CONLOC 
Landmark Group, Jebel Ali Industrial Area 1, 
Dubai, United Arab Emirates P.O. Box 24570 
[ tel:+971 | Tel:+971 ] 4 809 4861 Mob:+971 506983147 

Email: [ mailto:[email-masked] | [email-masked] ] 

Shop online at: http:\\www.landmarkshops.com\shoemart 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 02, 2021 4:22 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Jagmohan Urmaliya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Eugene Ocoy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund not processed - 9615371270 

[ mailto:[email-masked] | @Jagmohan Urmaliya (TCS) ] Can you please help here as the WH is not able to close the pallet. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 1, 2021 6:46 AM 
To: BHRdc Ecomm < [ mailto:[email-masked] | [email-masked] ] >; Dominic Arackal < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Refund not processed - 9615371270 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist on the below case. 

Regards, 

Fauzan 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 December, 2020 13:04:48 
Subject: Refund not processed - 9615371270 

Hi Team, 

Problem statement: Refund Not initiated yet 

Order Number: 9615371270 

Order Created: 11/18/2020 

Tracking id - 46043443784 

Return request created: 20/11/2020 

RMA - 1000190641 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/27/2020 still the refund for the same has not been initiated. 

Regards, 

Nikhil 

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