Subject: Re: Customer needs to talk to higher authority
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 14 Jan 2021 10:50:04 -0700 (MST)

Hi Team, 

Customer is coming back and asking for to be contacted by higher authority. Please look into the matter and arrange for a call back. 

Regards, 
Humayun. 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, January 5, 2021 2:31:22 AM 
Subject: Customer needs to talk to higher authority 

Hi Team, 

Ticket number: 1938766 

Issue Description: Customer needs to be contacted by higher authority. I have escalated back to the customer to tell the concern but he refused and just asking for a higher management contacts him. Kindly look into the matter and assist. 

Regards, 
Humayun.