Subject: Re: Late Return to WH #6252154746
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>, AbdulrahmanMoha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>
Date: Thu, 14 Jan 2021 10:11:38 -0700 (MST)

Hi team, 

AWB: 46388968452 

Kindly deliver this to our warehouse. Items collected since Dec 2020. 

@Jessie: Already escalated to Aramex before multiple times but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 31, 2020 5:29:28 AM 
Subject: Late Return to WH #6252154746 

Hi Team. 

Ticket ID: 1881100 

Problem Statement: Order not delivered (to warehouse) 
Order Date : 06-Dec-2020 
Order ID: 6252154746 
Tracking ID: 46388968452 
Assistance Required: Need Urgent Refund. 

Issue Description: Customer raised a return request on 08/12/20 and as per the tracking website, the items has been collected from the customer on 09 Dec 2020 and till now the returned items is not delivered to warehouse, kindly check and deliver the items to the warehouse asap. 

Thank you for your help. 

Regards, 
Osam