Subject: Re: Late Collection // 9612164472 // RP110720000238
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Dipesh Regmi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, vaibhav ohri <[email-masked]>, Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AKASH YADAV <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 14 Jan 2021 07:27:28 -0700 (MST)

Hi Jessie, 

Please assist in getting an update on the below case. Not receiving any update from LMG, marked this for reattempt on portal already. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Dipesh Regmi" <[email-masked]>, "vaibhav ohri" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "AKASH YADAV" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, December 17, 2020 9:22:34 AM 
Subject: Late Collection // 9612164472 // RP110720000238 

Hi Team, 

With reference to order # 9612164472 
Tracking ID: RP110720000238 
The return request was created on 11/7/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "AKASH YADAV" <[email-masked]> 
Sent: Tuesday, December 15, 2020 8:47:52 PM 
Subject: Late Collection // 9612164472 // RP110720000238 

Hi Team, 

Ticket Number: 1805850 

Problem Statement: Late Collection 

Order Date :Nov 5, 2020 
Order ID: 9612164472 
Tracking ID: RP110720000238 
​ 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/7/20 and till now the item has not collected from the customer. 

We have already escalated this case to concerned team but did not get any response from their end. 

Kindly check an arrange the collection on priority basis. 

Thank you for your help! 

Regards, 
Shivani