Subject: RE: Need To Cancel The Order Under The Order ID: 9609821577
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 14 Jan 2021 14:26:43 +0000

@Mohd Imran<mailto:[email-masked]>

Once you are back on Saturday, kindly update us for the below SR.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 14, 2021 6:24 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohd Imran <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Need To Cancel The Order Under The Order ID: 9609821577
Importance: High

External email sender, please take precaution.
Hi Jessie,

Please advise if any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 13, 2021 4:32:44 PM
Subject: RE: Need To Cancel The Order Under The Order ID: 9609821577

Raised to tech REQ0202100<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_request.do%3Fsys_id%3Dfd62a037db6de49434fed4bdd39619ef%26sysparm_record_target%3Dsc_request%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3ca07e2ca81445db252f08d8b89808f2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637462310423807917%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=IImxTM6%2F14kOrUfd5LOHQV7LY7rBHc8z6TmtqCuxdTU%3D&reserved=0>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 13, 2021 3:01 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need To Cancel The Order Under The Order ID: 9609821577
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9609821577

Kindly assist in cancellation of the following items in the above order, order placed since Oct 24, 2020 and no consignment detals in this order. Customer is chasing for their refund. The items that needs to be cancelled are as follows:
162645612 - - Juniors Closed Feet Sleepsuit with Long Sleeves - Set of 3
162607429 - - Juniors Assorted Closed Feet Sleepsuit with Long Sleeves - Set of 3
162358674 - - Juniors Printed 5-Piece Clothing Set
162161119 - - Giggles Printed 4-Piece Gift Set
162161279 - - Juniors 21-Piece Gift Set
162598647 - - Giggles Textured 4-Piece Bathrobe Set
159768435 - - Minnie Mouse Embroidered Blanket with Hood - 78x95 cms
162377422 - - Giggles Embroidered Receiving Blanket with Hood - 70x70 cms
160778894 - - Juniors Elephant Shaped Pillow
153074054 - - Juniors Quilted Mattress - 70x130 cms - QTY 2

Concept: Babyshop

Partial cancellation is getting failed everytime. Thank you for your help!

Regards,
APoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 17:10:13
Subject: Need To Cancel The Order Under The Order ID: 9609821577

Hi Team,

The order has placed on Oct 24, 2020 but order has not shipped.

We have also received the information from the customer that she want her order to be cancelled, we have also tried to partial cancellation the order but status shows failed.

So we request you please cancel the order.

Order ID: 9609821577

Regards
Ishan

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