Subject: Payment Not Captured for Order ID 9607169117
From: Jessie Caparas <[email-masked]>
To: Punit Darji <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Hiren Sadhwani <[email-masked]>, Poorvi Chopra <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 14 Jan 2021 10:28:32 +0000

Hi @Punit Darji<mailto:[email-masked]>

This order was placed from October 9, 2020 for AED 1329.73 and it got delivered on October 11, 2020.

There was no payment captured on this order.

As per Hybris team, the payment itself has dropped at Payfort and they are suggesting that we check with your team if there is any way customer can deposit the money in our account.

https://landmark.atlassian.net/browse/REL-131427

Please advise.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

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