Subject: Deletion of RMA's
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 14 Jan 2021 09:31:04 +0000

Hi Team,

As discussed, please ensure that we avoid deleting and recreating RMA unless return AWB associated to it is invalid.

In case the return AWB is still active and we need to recreate the RMA due to a customer request or anything else, please drop an email to the courier team to cancel the pick up request.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

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