Subject: Return request link not received - 6249143666
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 14 Jan 2021 00:06:33 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 6 January, 2021 06:28:15 
Subject: Return request link not received - 6249143666 

Hi Team, 

With regards to Order ID 6249143666, the customer is complaining that she is not getting the link to fill up her address for the collection. Escalated the same to REL-132242 and they are asking to get the address updated by OMS team. 

The customer's address is: Syed Faseeh, Building no 7196, As Safa District, Ground floor , flat no 2, Ar Rakah Ash Shamaliyah, DAMMAM, +966591122329. 

Kindly assist with the same. 

Regards, 
Nikhil.