Subject: Re: Wrong product collected: 6250060228
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Fatma Maher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 13 Jan 2021 23:16:33 -0700 (MST)

Already escalated to looped you 

From: "Fatma Maher" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 14 January, 2021 11:01:18 
Subject: Wrong product collected: 6250060228 

Hi Team, 

Order no: 6250060228 
AWB: 46388480445 

The customer has returned wrong products to the courier team. The refund has been processed SAR187 as the RMA was cancelled, but he didn't return our item, it's another company's products, which it costs +SAR 600.The customer wants the other company's items, and wants to return our item also. 

Kindly check and do the needful. 

Regards, 
Fatma