Subject: No response from 3rd party
From: Fatma Maher <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 13 Jan 2021 22:43:22 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection ( No response from 3rd party ) 
Order Date : Dec 14, 2020 
Order ID: 7422002698 
Return Tracking ID: RP1216200002658 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Dec 14, 2020 and the collection is pending since then. I have escalate to the courier team but they are not responding. Kindly check and do the needful. 

Regards, 
Fatma