Subject: Fwd: Damaged item returned - 9617751447 - No response on child ticket.
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 13 Jan 2021 16:07:29 -0700 (MST)

Hi team, 

As per the customer, he has returned only the table. But as the the hybris the return has been raised for all the items. 

Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 10 January, 2021 22:40:40 
Subject: Damaged item returned - 9617751447 - No response on child ticket. 

Hi Team, 

With regards to Order Id 9617751447, the customer is complaining that he has returned the 162457401 - - Bevelled Mirror Console Table - 120x40x81 cms as the item was damaged with the courier at the same time of the delivery. The Aramex team has confirmed that one item was returned back to us under AWB 46046602125 on Dec 17. 

The child ticket 1966568 was created on Jan 07 for the confirmation from the WH, but the ticket is closed on Jan 10 with out any response. 

Kindly assist with the confirmation, so that we may raise a RMA for the same. 

Regards, 
Nikhil.