Subject: Late Collection (no response from 3rd party)
From: Fatma Maher <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 13 Jan 2021 03:23:41 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection (no response from 3rd party) 

Order Date : Dec 14, 2020 
Order ID: 7422002698 
Return Tracking ID:RP1216200002658 
Ticket no: 1944683 

Issue Description: Customer raised a return request on Dec 14, 2020 and the collection is pending since then. and i have escalated to the courier team 10 days before on 3rd jan, 2020 but they are not responding 

Regards, 
Fatma