Subject: Refund Not Processed #6259796972
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 13 Jan 2021 02:54:55 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Dec 31, 2020 
Order ID: 6259796972 
Child Ticket: 1977698 
Return Tracking ID: RP0107211000635 
RMA: 1000417052 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and as per customer she/he handed over the item to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 09/01/2021 but according to the hybris the refund has been not processed yet. 

As per wearhouse Return Processed but till now the refund not processed, 

Regards, 
Samer