Subject: Re: Backlog cases
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 12 Jan 2021 02:42:45 -0700 (MST)

Hi Imran, 

Thank you for sharing the data. 

We will work on the Nov-Dec cases on priority and will do our best to finish maximum numbers. 

Regards, 
Fauzan 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 12 January, 2021 14:46:45 
Subject: RE: Backlog cases 

Hi Team, 

As discussed on call, attaching overall backlog. 

Kindly get Nov and Dec tickets actioned on priority and get it closed by Thursday (14 Jan 2020). 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, December 16, 2020 12:05 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Backlog cases 

External email sender, please take precaution. 

Hi Jessie, 

Please find the attachment for the Backlog tickets, Total we have 164 unresolved tickets and I have segregated every tickets with proper tagging like in which department the cases are pending. 

Thanks & Regards, 
Seeta Kunwar 
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