Subject: RE: On validation order #8388799443
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Harish Thakor <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 12 Jan 2021 09:27:06 +0000

REFUNDED

Original Transaction ID202017377888868
IP Address10.250.0.117Batch ID
Transaction Date/TimeTue Jan 12 12:26:48 AST 2021Post Date0112
Transaction ID202101221804226Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand ID201835447430161
Card Number470350******1088Card ExpirationJun , 2021
Transaction Amount55.820Currency Code414
Merchant Track ID159274380300060105Result CodeCAPTURED
Host Response00Authorization Code504328
AVS ResponseCVD2 Validation Repsonse
Reference ID101297000367STAN ID464842
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 06, 2021 3:36 PM
To: Mustafa Chakki <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: On validation order #8388799443

External email sender, please take precaution.
Hi Mustafa,

As per the row 39 in Kuwait Finance Tracker - Updated sheet for drop payments only, we are advised to share the Bank Statement. Please find attached the Bank statement as requested and assist in getting the refund processed asap.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 6, 2021 2:57:52 PM
Subject: Re: On validation order #8388799443

Hi Team.

Please find the transaction Id : 017311019186 also the bank statement is attached .
Thank you for your help.

Regards,

Shafeeque

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 2, 2021 1:06:41 PM
Subject: Re: On validation order #8388799443

Hi Team.

Please update about the below?

Thank you for your help.

Regards,

Shafeeque

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 22, 2020 4:18:45 PM
Subject: Re: On validation order #8388799443

Hi Team.

please find the bank attachment .and do the needful.

Thank you for your help.

Regards,
Shafeeque

________________________________
From: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 4, 2020 2:59:44 PM
Subject: RE: On validation order #8388799443

Hi,

We are not able to locate this realization in our bank.

Please provide the details of deduction in customer bank statement.

Thanks
Rashid

From: Fauzan Ahmad . Musalman
Sent: Wednesday, July 29, 2020 3:12 PM
To: Lessin Kumar <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: On validation order #8388799443
Importance: High

External email sender, please take precaution.
Hi Team.

Kindly assist us on below case.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 17:54:33
Subject: reference number

Hi Team,

With reference to order #8388799443
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 700-213424926
Amount KWD55.82
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 00:38:04
Subject: reference number

Hi Team,

Problem Statement: ON_VALIDATION_CANCELLED
Order Date : Jun 21, 2020
Order ID: 8388799443
Tickt No 1243386
reference number: 700-213424926

issue description: customer asking for a refund and Also give the reference number 700-213424926
.

Regards,
Abdulqader

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com