Subject: Call back /// 8216616017
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 12 Jan 2021 01:28:34 -0700 (MST)

Hi Team, 

Kindly arrange a call back for the below case as per customer request. 

Customer name: Nouf Alshamiry 
Contanct no: 65598998. 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 12 January, 2021 13:54:35 
Subject: Call back /// 8216616017 

Hi Team, 

With reference to the order no: 8216616017 customer received refund of 25 KWD in my credit he requested to be transferred to his account and 25 is transferred as well . 
Now customer claims that he used 8.48 KWD from the same my credit 25 and also recived the refund of 25 in his account , He wants a call back from our side in this regard . 

Please call customer on 65598998. 

Regards 
Shafeeque