Subject: RE: Refund Not Processed /// 4517823946 Qatar
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Tue, 12 Jan 2021 07:21:48 +0000

@Seeta Seeta<mailto:[email-masked]>

Refund has been processed successfully.

Below is the RRN 033515096479

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, January 12, 2021 10:16 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: Refund Not Processed /// 4517823946 Qatar
Importance: High

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 8 January, 2021 14:06:25
Subject: Re: Refund Not Processed /// 4517823946 Qatar

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 26/11/2020

Order ID: 4517823946
Refund Transaction ID : 169999990038066713
Amount : QAR 57.34
Assistance Required:  Refund not processed

Issue Description:  As per hybris the refund follow on is initiated from our side on 30/11/2020 but customer claims that he did not receive the amount .
​
please find the bank statement and do the needful.

Regards,
Shafeeque

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 8, 2021 2:05:15 PM
Subject: Refund Not Processed /// 4517823946 Qatar

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 26/11/2020

Order ID: 4517823946
Refund Transaction ID : 169999990038066713
Amount : QAR 57.34
Assistance Required:  Refund not processed

Issue Description:  As per hybris the refund follow on is initiated from our side on 30/11/2020 but customer claims that he did not receive the amount .
​
please find the bank statement and do the needful.

Regards,
Shafeeque

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