Subject: no Response form 3rd party
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 11 Jan 2021 21:53:47 -0700 (MST)

Hi Team, 

Order no: 46397791495 
Order date : Nov 25, 2020 
Ticket no: 1899817 
AWB: 46397791495 

Return request has been created on 1 Jan, 2020, but Aramex team didn't collect the item. IT's been 22 days the customer is waiting for the collection. I escalated to the courier team, but the are not responding. Kindly check and do the needful. 

Regard, 
Fatma