Subject: Re: Late Delivery For Order ID 7422220131, Tracking ID: FC1215200001808
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ishan Ahuja <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Mon, 11 Jan 2021 04:31:01 -0700 (MST)

Hi Team, 

Kindly assist us to get the below order delivered as we can not getting any response from the courier team. The customer can be reached at +97335527595. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 31 December, 2020 16:55:47 
Subject: Late Delivery For Order ID 7422220131 

Hi Team, 

Problem Statement: Late Delivery 

Order Date : Dec 15, 2020 
Order ID: 7422220131 
Tracking ID: FC1215200001808 

Assistance Required: Need urgent delivery 

Issue Description: The order was shipped on Dec-16-2020 07:31 AM but still not delivered to the customer. We have already escalated the case to the LMG team but still no reply. 

Please deliver the order on priority. 

We request you please contact with her on +97335527595 to deliver your order. 

Thank you for your help! 

Regards, 
Ishan