Subject: RE: C&C Delay - 6244120095
From: Nusaybah Alzuman <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Qazi Mohammed <[email-masked]>
Date: Mon, 11 Jan 2021 09:39:39 +0000

Hi All,

Can you please hold refund process.
Below mentioned issued resolved and store going to be handover missing container to customer.

Thanks.
Nusaybah.

From: Akshay Berry <[email-masked]>
Sent: Monday, January 11, 2021 9:05 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Qazi Mohammed <[email-masked]>; Nusaybah Alzuman <[email-masked]>
Subject: RE: C&C Delay - 6244120095

@Apoorv Joshi<mailto:[email-masked]> Please proceed with goodwill refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 10, 2021 7:53 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Nusaybah Alzuman <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6244120095

External email sender, please take precaution.
Hi Team,

Order Number: 6244120095
Store Code: Babyshop - 21193

Order placed on Nov 19, 2020 and the order is still partially picked up by the customer. Customer placed an order for the following item in quantity 2 and it was shipped from our WH under two consignments, one was picked up and one is still showing ready to ship: 159936114 - - Juniors Solid T-shirt with Round Neck - Set of 3.

The same was escalated to store spocs and store as per the matrix and store sheet however, not receiving any response from Store. Please find attached regarding the same and assist in getting an update on this from the store.

Thank you for your help!

Regards,
Apoorv
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