Subject: RE: Refund not processed #6255433900
From: Mohammed Athar <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sun, 10 Jan 2021 21:10:23 +0000

Hi Jessie,

TT already prepared & sent to bank for transfer will update you the exact status once any update is received from bank.

Thanks & Regards,
Athar Mohammed,
Extn 3183

From: Jessie Caparas <[email-masked]>
Sent: Sunday, January 10, 2021 5:54 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: RE: Refund not processed #6255433900
Importance: High

@Mohammed Athar<mailto:[email-masked]>

For your action please.

Hybris ticket ID 07700401

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 10, 2021 10:06 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed #6255433900

External email sender, please take precaution.
Hi Team,

Please check the below issue and advise, the customer is chasing us constantly on chat regarding the refund.
Need your assistance.

Regards
Shakeeb

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 9, 2021 4:10:16 PM
Subject: Refund not processed #6255433900

HI Team,

Order ID :6255433900
Hybris ticket NO: 07700401

We create a new ticket on hypris on 01/01/2021 to transfer the amount to the customer bank account, but till noe the refund not processed.

Bnnk deatails has been updated and removed my credit balance, so kindly transfer the amount: SAR 146.2 to the customer bank account.

Kindly check and do the needful,

Regards,
Samer

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