Subject: Re: Missing item // 6259179968
From: "HAMZA AL. NOMANI" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, maxwhryd ecom <[email-masked]>, Mohiyudheen Ali Akbar <[email-masked]>, Seeta Seeta <[email-masked]>, ArishLaila <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, sree adhikessavan <[email-masked]>, Max <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Akshay Berry <[email-masked]>, J
Date: Sun, 10 Jan 2021 12:45:40 -0700 (MST)

Hi team, 

Any update 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "maxwhryd ecom" <[email-masked]>, "Mohiyudheen Ali Akbar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ArishLaila" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "Max" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "HAMZA" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Sunday, 10 January, 2021 21:32:29 
Subject: Re: Missing item // 6259179968 

Hi Team, 

Please assist in getting an update on the below case. Item is still not cancelled nor the partial cancellation option is coming. 

As per warehouse they have already cancelled the item but the same is not refleting on hybris. 

Please look into this. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohiyudheen Ali Akbar" <[email-masked]> 
To: "maxwhryd ecom" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ArishLaila" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "Max" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "HAMZA" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Tuesday, 5 January, 2021 16:22:24 
Subject: RE: Missing item // 6259179968 

Dear Team, 

This item, 162661777 was cancelled at warehouse, customer should be refunded. 

Thanks 

Akbar 

From: Maxwhryd Ecom <[email-masked]> 
Sent: Tuesday, January 5, 2021 8:14 AM 
To: seeta.seeta <[email-masked]>; ArishLaila <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Mohiyudheen Ali Akbar <[email-masked]>; Max WH. Dammam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; HAMZA <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: RE: Missing item // 6259179968 

Dear Team , 

Below said Order Dammam Territory Order .. 

Dear Dammam Team , 

Pls Update order status .. 

Thanks 

Esaf 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 5, 2021 6:21 AM 
To: ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; HAMZA < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Missing item // 6259179968 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number 6259179968, the customer placed the order for 4 items, and from our side we have shipped only 3 items. 

Now the customer is chasing us for his item, so requesting you to kindly look into this concern and assist. 

162661777 - - Gift Pack - Printed Collared Shirt with Full Pyjama and Eye Mask - SAR 40. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "HAMZA" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 5 January, 2021 02:10:12 
Subject: Missing item // 6259179968 

Hi team, 

With reference order no #6259179968 

Order date : Dec 29, 2020 

Tracking ID : Z2734880 

As on the Consignments the item (162661777 - - Gift Pack - Printed Collared Shirt with Full Pyjama and Eye Mask) not Shipped//delivered. 

Kindly check and refund asap. 

Regards, 

Hamza 

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