Subject: RE: Proof of collection: Case id - 1854263 Order Number: 9618942882
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 10 Jan 2021 16:25:21 +0000

Looping @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please assist for the proof of collection.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, January 10, 2021 4:37 PM
To: Hamza Hafeez <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Proof of collection: Case id - 1854263 Order Number: 9618942882

External email sender, please take precaution.
Hi Hamza,

With reference to the order number: 9618942882
Store Code: ShoeMart - 21477

Order placed on Nov 29, 2020 and the order is showing successfully collected. Customer has reported to us that they did not collect this order yet. Kindly assist in looping the store team/concerned so we can check if the order has been successfully collected or is still available in store. If still available, please have the customer contacted and the order to be handover to them. If not, please have them shre the Proof of colection.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 3 January, 2021 12:28:36
Subject: Proof of collection: Case id - 1854263 Order Number: 9618942882

Hi Team,

Problem statement: The customer has reported that he had no collected the below order and asking for the refund however as per the order status it collected on 12/9/2020

Case id - 1854263
Order Number: 9618942882
Order Created: 11/29/2020

Order Delivery Mode: Store pickup
Store: ShoeMart21477

Assistance required: Need the proof of collection or process the refund for this order if the order has not been collected by the customer.

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com