Subject: Re: Late return to the Warehouse // 6244094295
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Date: Sun, 10 Jan 2021 03:49:44 -0700 (MST)

Hi Team, 

AWB: RP1203200005181 

Items are already collected from the customer however, not delivered to conloc since Dec 6, 2020. We have escalated to LMG multiple times but not receiving any response on the same. 

Please look into this and assist in getting the items delivered to our WH so customer can receive their refund. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 10 January, 2021 16:11:52 
Subject: Late return to the Warehouse // 6244094295 

Hi Team, 

Problem Statement: Late return to the Warehouse 

Order Date : Nov 19, 2020 
Order ID: 6244094295 
Tracking ID: RP1203200005181 

Assistance Required: Need Urgent Delivery 

Issue Description: Issue Description: The return request was created on 12/3/20 and it has been collected and till now the items have not been returned to the warehouse, so kindly we request you to arrange a return on priority basis so we will be able to initiate the refund for the customer. 

Regards, 
Shafeeque