Subject: RE: Re: Update Order Status//6241005951
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 10 Jan 2021 10:25:55 +0000

Dear Team,

Pl change the status.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259

From: FarEye Support <[email-masked]>
Sent: Sunday, January 10, 2021 1:40 PM
To: [email-masked]
Cc: Vishwajeet Singh <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Mohd Imran <[email-masked]>
Subject: Re: Re: Update Order Status//6241005951

External email sender, please take precaution.
Dear Vishwajeet,

We need your confirmation to proceed with the above request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/27c1e7add9e66a21d4bf9de71460829013d39ac18742465184a335f35f56b567<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F27c1e7add9e66a21d4bf9de71460829013d39ac18742465184a335f35f56b567&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143792199%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=utS2eVpffgMm%2BuPl1M6Qi7UN7sHyh8xCDvsei0xjVdU%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143802190%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3rZAPCN5uoSZZgmSNrB8P1kSKRj%2F6DysD3MBZckwj8k%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143802190%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tmt0jxWxgYcinbFaPV%2FB3yes%2BucptSLN6Wn0pJMUlVs%3D&reserved=0>
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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Sun, 10 Jan at 3:06 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Apoorv,

Greetings from FarEye!

We would like to inform you that we have received your concern regarding the status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.

We are happy to help

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/27c1e7add9e66a21d4bf9de71460829013d39ac18742465184a335f35f56b567<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F27c1e7add9e66a21d4bf9de71460829013d39ac18742465184a335f35f56b567&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143812182%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FZJBaF%2BoZ%2BEJZP9iZnV2kwetqnGrRqbyg5fOgY5n%2Fa8%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143812182%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BmPeV38ICpmkFn24u6SqNM8at5gWBOXkkhAgaRw9JMA%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143822181%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=j4TlLfK%2FADz5lGA1IL0yPiCRs69hNmi31h8uNmwNP%2F8%3D&reserved=0>
[https://ci5.googleusercontent.com/proxy/w0kJjDrn-Boh37s2YSg4pS6rbLMIQ-UJgTxHt-n-IOuUkKaqGwD-CkOgZlVdBtSd0Ux7g0cTJl3Nh2VwXPpXwVc9d-ulCsNlm--Arx_j0Dqa7lgh7iH_Hahtydp6ToGTwRfbqaewiNDE3Tb4Q2on90fdP50dE0scyu8RZDp37_4es8pr7b-OVlGYT6te1uZAZ0TaIEYGWRyDE96EOjIXdQ=]
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Sun, 10 Jan at 3:02 PM , Apoorv Joshi <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Order Number: 6241005951
AWB: 46378906501

Kindly update the order status to delivered. Customer has confirmed receiving this order. Time stamp for delivery as per Aramex is: 14 Nov 2020, 12:03 PM

@vishwajeet: please provide approval for order status updation.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 16:28:56
Subject: RE: Update Order Status//6241005951

@seeta.seeta<mailto:[email-masked]> Please escalate to Fareye team in order to update the status and push the same to Hybris.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 29, 2020 12:38 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>
Subject: RE: Update Order Status//6241005951
Importance: High

@Akshay Berry<mailto:[email-masked]>

For your action please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 25, 2020 11:27 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>
Subject: Re: Update Order Status//6241005951
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us top mark mentioned order as Delivered.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 December, 2020 11:57:18
Subject: Re: Update Order Status//6241005951

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 14:13:49
Subject: Re: Update Order Status//6241005951

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 December, 2020 14:27:50
Subject: Re: Update Order Status//6241005951

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 December, 2020 15:22:43
Subject: Re: Update Order Status//6241005951

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 December, 2020 11:52:43
Subject: Re: Update Order Status//6241005951

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 14:45:07
Subject: Update Order Status//6241005951

Hi Team,

Problem Statement: Update Order Status
Order number - 6241005951
Order Created:Nov 11, 2020
Tracking ID: 46378906501
Status- IN_TRANSIT

Customer has already received the order. However, the status is still IN_TRANSIT. Please update the order status.

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2784f515aedd42f2eaf208d8b54bba57%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458684143822181%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BTIRIKimuCOtZAbH4rNFh7GC%2BZZBeldSVA9Ek3r72t4%3D&reserved=0>
190926:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com