Subject: RE: Refund not processed-(WWD Item) 9617773159
From: Babyshop Home Delivery <[email-masked]>
To: Suresh Gopalakrishnan <[email-masked]>, Zahir Shaikh <[email-masked]>
Cc: seeta.seeta <[email-masked]>, KISHAN SINGH <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, "Afaq Ahmad (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Zahir Shaikh <[email-masked]>, "Pratheepa Balasubramaniam (T
Date: Sun, 10 Jan 2021 09:41:23 +0000

Dear Suresh,

Please advise for the correct person to contact to get the refund issue to be resolved. The ticket is still not resolved for 13 days.

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
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From: Akshay Berry <[email-masked]>
Sent: Sunday, January 10, 2021 1:28 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zahir Shaikh <[email-masked]>; Babyshop Home Delivery <[email-masked]>
Cc: seeta.seeta <[email-masked]>; KISHAN SINGH <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Refund not processed-(WWD Item) 9617773159

Looping @Zahir Shaikh<mailto:[email-masked]> @Babyshop Home Delivery<mailto:[email-masked]> Any update on the below ticket?

INC0940149<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3D7599c1dadbd1ec50f9fa7c63f3961976%26sysparm_view%3Dess%26sysparm_record_target%3Dincident%26sysparm_record_row%3D1%26sysparm_record_rows%3D944%26sysparm_record_list%3Dcaller_id%253Djavascript%253Ags.getUserID%2528%2529%255EORopened_by%253Djavascript%253Ags.getUserID%2528%2529%255Estate%2521%253D8%255Ecaller_id%253D017fcb8cdb082f00415c8b4b0b961967%255EORopened_by%253D017fcb8cdb082f00415c8b4b0b961967%255EORwatch_listCONTAINS017fcb8cdb082f00415c8b4b0b961967%255EORDERBYDESCnumber&data=04%7C01%7Cbsu.hdms%40landmarkgroup.com%7C668f72ea4080434d87fd08d8b54a0fe4%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637458676988603073%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BfqrYHqxuH7JMr72GUYwQr2YSDBv1WSgxbNbtktf4Vs%3D&reserved=0>

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 9, 2021 6:32 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed-(WWD Item) 9617773159
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist to process the following RMA for the below case: 1000298367

RMA is system generated and the status is stuck at reached at warehouse. As per warehouse response as attached in the screenshots they have already scanned the item but due to some tech issue the same is not getting processed.

Please look into this. Thank you for your help!

Regards,
Apoorv

________________________________
From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 13:41:11
Subject: Refund not processed- 9617773159

Hi Team,

Refund not processed - WWD Item
order no-9617773159

Team kindly processed the refund as item has been reached to warehouse. Find the attachment for same.

Regards
Krishan

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