Subject: RE: Refund not processed-(WWD Item) 9617773159
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Zahir Shaikh <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Cc: seeta.seeta <[email-masked]>, KISHAN SINGH <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 10 Jan 2021 09:28:17 +0000

Looping @Zahir Shaikh<mailto:[email-masked]> @Babyshop Home Delivery<mailto:[email-masked]> Any update on the below ticket?

INC0940149<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3D7599c1dadbd1ec50f9fa7c63f3961976%26sysparm_view%3Dess%26sysparm_record_target%3Dincident%26sysparm_record_row%3D1%26sysparm_record_rows%3D944%26sysparm_record_list%3Dcaller_id%253Djavascript%253Ags.getUserID%2528%2529%255EORopened_by%253Djavascript%253Ags.getUserID%2528%2529%255Estate%2521%253D8%255Ecaller_id%253D017fcb8cdb082f00415c8b4b0b961967%255EORopened_by%253D017fcb8cdb082f00415c8b4b0b961967%255EORwatch_listCONTAINS017fcb8cdb082f00415c8b4b0b961967%255EORDERBYDESCnumber&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Cf46ae8122c07430542b208d8aa5dc544%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637446667007844451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=trAjZGOUPXxQrZ1l1YCrYjNwDWn0VQileBoNlVbBx4U%3D&reserved=0>

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 9, 2021 6:32 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; KISHAN SINGH <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Refund not processed-(WWD Item) 9617773159
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist to process the following RMA for the below case: 1000298367

RMA is system generated and the status is stuck at reached at warehouse. As per warehouse response as attached in the screenshots they have already scanned the item but due to some tech issue the same is not getting processed.

Please look into this. Thank you for your help!

Regards,
Apoorv

________________________________
From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 13:41:11
Subject: Refund not processed- 9617773159

Hi Team,

Refund not processed - WWD Item
order no-9617773159

Team kindly processed the refund as item has been reached to warehouse. Find the attachment for same.

Regards
Krishan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com