Subject: RE: Proof of delivery: Case id - 1962702​ Order Number: 6250590144 AWB - FP1203200005925
From: Bm olmriyadh <[email-masked]>
To: Mohd Imran <[email-masked]>, Olm Riyadh <[email-masked]>, Meer Ali <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 10 Jan 2021 07:31:40 +0000

@Meer Ali<mailto:[email-masked]>

From: Mohd Imran <[email-masked]>
Sent: Thursday, January 7, 2021 2:11 PM
To: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Proof of delivery: Case id - 1962702​ Order Number: 6250590144 AWB - FP1203200005925

Hi @Olm Riyadh<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>,

Please arrange the below POD on priority, customer claiming not received the item.

Order Number: 6250590144
Order Created: 12/2/2020
AWB - FP1203200005925

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 12:17 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of delivery: Case id - 1962702​ Order Number: 6250590144 AWB - FP1203200005925

External email sender, please take precaution.
Hi Team,

Kindly assist in getting the POD for FP1203200005925, order status is showing delivered but the customer is saying they did not receive the order. Not receiving response from LMG.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 7, 2021 1:32:12 PM
Subject: Proof of delivery: Case id - 1962702​ Order Number: 6250590144 AWB - FP1203200005925

Hi Team,

Problem statement - The customer has reported that he has not received his order however as per its status on Hybris it appears delivered on 12/6/2020.

Case id - 1962702​
Order Number: 6250590144
Order Created: 12/2/2020
AWB - FP1203200005925

Assistance required: Proof of delivery

Regards,
Manish

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