Subject: Home centre: Damaged item: Order Number: 8222097339, Case id - 1915466
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 8 Jan 2021 09:12:06 -0700 (MST)

Hi Team, 

Problem statement: The customer reported that the sponge on right side is missing for the below item. 

Contact number : 69660610 / 99462575 

Case id - 1915466 

Order Number: 8222097339 
Order Created: 12/14/2020 

Item Name: 162780871 - - Jerami 3-Seater Fabric Sofa 
Item cost: KWD 69.00 

Assistance Required: Kindly check if any piece in the above item is missing and arrange the missing part or arrange exchange/return for the above item. 

For reference see the attachment and do the needful. 

Regards, 
Manish