Subject: Refund rejected Case - 6241567506, 6240636079
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, YASSER LSM <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Fri, 8 Jan 2021 08:34:20 -0700 (MST)

Hi Team, 

Please assist on the below case regarding rejected refunds as the customer has already allowed 3 weeks and they have still not received their refunds. 

Thank you for your help! 

Regards, 
Apoorv 

From: "YASSER LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, January 4, 2021 2:36:22 PM 
Subject: Refund rejected 

Hi Team, 

Subject: Refund rejected 

Order No: 6241567506, RMA No: 1000168908, Date of rejected refund: 11/15/20 
Order No: 6240636079, RMA No: 1000168927, Date of rejected refund: 11/15/20 

Case was escalated to Jira, but till now the refund has not been processed yet. 

Kindly do the needful to process the refund. 

Regards, 
Yasser.