Subject: Re: Late collection #6244498738
From: Apoorv Joshi <[email-masked]>
To: HAMZA <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 8 Jan 2021 05:37:57 -0700 (MST)

refunded and closed 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "BM Olm Dammam" <[email-masked]> 
Cc: "HAMZA" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, December 30, 2020 8:15:52 AM 
Subject: Late collection #6244498738 

Hi Team, 

With reference to order # 6244498738 
Tracking ID: RP1123200002662 

The return request was created on 11/23/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Reattempt request has been done on the system. 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 25 December, 2020 04:32:47 
Subject: Late collection 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Nov 19, 2020 
Order ID: 6244498738 
Tracking ID: RP1123200002662 
RMA: 1000206475 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 11/23/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

I escalated to LMG team 6 days ago and they did not collect the returned item yet. 
Kindly check and do needful. 

Regards, 
Hamza