Subject: Re: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Dipesh Regmi <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, vaibhav ohri <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Fri, 8 Jan 2021 02:52:33 -0700 (MST)

Hi Akshay, 

The customer is still waiting for the below collection and again shared the contact numbers 0586670243 / 0588943040 

Thank you for your help. 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Dipesh Regmi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "vaibhav ohri" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 12:03:49 
Subject: RE: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 

[ mailto:[email-masked] | @Dipesh Regmi ] Reattempt done. 

Please arrange asap. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Dipesh Regmi <[email-masked]> 
Sent: Tuesday, December 29, 2020 6:55 PM 
To: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vaibhav Ohri <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 

Hi Akshay, 

Please to be informed that the return collection is cancelled from the system Fareye. So requesting to mark reattempt in fareye system or reassign New RVP number against the collection so that we can act accordingly. 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 29, 2020 1:59 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 

[ mailto:[email-masked] | @Vaibhav Ohri ] [ mailto:[email-masked] | 
@Dipesh Regmi ] For your immediate assistance please. 

The customer can be reached on 0586670243 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 28, 2020 11:38 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 
Importance: High 

[ mailto:[email-masked] | @Akshay Berry ] 

Please follow up on this. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 25, 2020 2:33 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 

External email sender, please take precaution. 

Hi Team, 

The customer can be reached on 0586670243, kindly assist us in arranging the below collection. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 25 December, 2020 16:01:25 
Subject: Late Collection: Order ID: 9613031606 Tracking ID: RP113020000328 

Hi Team, 

Kindly find the below details and arrange the collection. 

Address- 102, Block-30, Urbana-1 Emaar South, Dubai South 

Contact number- 0586670243 

Case id - 1795838 

Problem Statement: Late Collection 

Order Date: Nov 9, 2020 

Order ID: 9613031606 

Tracking ID: RP113020000328 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/30/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Your friends, 

The Support Team 

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