Subject: Re: Refund Not Processed /// 4517823946 Qatar
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 8 Jan 2021 01:36:25 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 26/11/2020 

Order ID: 4517823946 
Refund Transaction ID : 169999990038066713 
Amount : QAR 57.34 
Assistance Required: Refund not processed 

Issue Description: As per hybris the refund follow on is initiated from our side on 30/11/2020 but customer claims that he did not receive the amount . 
​ 
please find the bank statement and do the needful. 

Regards, 
Shafeeque 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, January 8, 2021 2:05:15 PM 
Subject: Refund Not Processed /// 4517823946 Qatar 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 26/11/2020 

Order ID: 4517823946 
Refund Transaction ID : 169999990038066713 
Amount : QAR 57.34 
Assistance Required: Refund not processed 

Issue Description: As per hybris the refund follow on is initiated from our side on 30/11/2020 but customer claims that he did not receive the amount . 
​ 
please find the bank statement and do the needful. 

Regards, 
Shafeeque